Human resource management in the hospitality industry : an introductory guide /
Boella, M. J.
Human resource management in the hospitality industry : an introductory guide / Michael J. Boella and Steven Goss-Turner. - Ninth edition. - xv, 331 pages : illustrations ; 26 cm
New edition of: Human resources management in the hospitality industry / Michael J. Boella, Steven Goss-Turner. 8th ed. 2005.
Background to the industry's workforce -- Human resource management (hrm) -- Job design -- Recruitment -- Selection -- Appointment and induction -- Performance management -- Training -- Management development -- Reward systems -- Job evaluation -- Incentives -- Employee benefits -- Labour turnover and workforce stability -- Employee relations -- Employment law -- Human resource planning and information systems -- Productivity and labour costs -- Organizing human resources -- Managing people -- International -- Hrm and multi-site hospitality operations -- Employer branding -- Business ethics.
9780415632539 (hbk : alk. paper) 9780415632546 (pbk : alk. paper)
2012032194
Hospitality industry--Personnel management.
TX 911.3 / .boe 2013
647.94068/3
Human resource management in the hospitality industry : an introductory guide / Michael J. Boella and Steven Goss-Turner. - Ninth edition. - xv, 331 pages : illustrations ; 26 cm
New edition of: Human resources management in the hospitality industry / Michael J. Boella, Steven Goss-Turner. 8th ed. 2005.
Background to the industry's workforce -- Human resource management (hrm) -- Job design -- Recruitment -- Selection -- Appointment and induction -- Performance management -- Training -- Management development -- Reward systems -- Job evaluation -- Incentives -- Employee benefits -- Labour turnover and workforce stability -- Employee relations -- Employment law -- Human resource planning and information systems -- Productivity and labour costs -- Organizing human resources -- Managing people -- International -- Hrm and multi-site hospitality operations -- Employer branding -- Business ethics.
9780415632539 (hbk : alk. paper) 9780415632546 (pbk : alk. paper)
2012032194
Hospitality industry--Personnel management.
TX 911.3 / .boe 2013
647.94068/3