Includes bibliographical references and index.

Rationale : mission, goals, and strategic plan -- Perceptions : library components are basic to education -- Political influence : roles of an effective leader -- Organizational chart : the academic side, with dotted lines -- Context : monitoring and interpreting trends -- Academic ceiling : dependencies and levels of quality -- Faculty : gatekeepers of library usage -- Unexpected events : planning for safety and security -- Beginning : starting a new position -- The job : nature of administrative work -- New hires : administrators' roles and accountability -- Priorities : aligning work with library needs -- Professional development : investing in all staff -- Accountability : monitoring and evaluating work -- Decision-making : processes for library governance -- Communication : internal and external messages -- The tone : desirable and productive work place -- How are you? : issues of health and well-being -- Change : recognizing need and leading change -- Errors in judgment : understanding and learning -- Ending : making a transition -- Budget : spending it all -- Librarians who teach : professional identity as educators -- Building : designed for teaching, learning, and technology -- Collections : meeting high expectations for content -- Web site and social media : designed for maximum use -- Technology : as good as anywhere on campus -- Open access to information : evidence of high value -- Intellectual property : define, educate, and model -- Assessment : describe, understand, and use.