The New Gold Standard: Leadership Principles for creating a legendary customer Experience Courtesy of the Ritz-Carlton Hotel Company
Material type:
TextPublication details: USA: Mcgraw Hill, 2008. Description: 284pISBN: 9780071548335Subject(s): LOC classification: HD57.7mie
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode |
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Books
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KsTU Library General Stacks | HD57.7mie (Browse shelf(Opens below)) | 2 | Available | 103125 | |
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Books
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KsTU Library General Stacks | HD57.7mie (Browse shelf(Opens below)) | 2 | Available | 103128 |
Includes Bibliographical references and index.
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