Managing for quality in the hospitality industry / John H. King, Jr., Ronald F. Cichy.
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TextPublication details: Upper Saddle River, N.J. : Pearson Prentice Hall, c2006. Description: xx, 298 p. : ill., ports. ; 28 cmISBN: 0130945897 (softcover)Subject(s): Total quality management | Quality control | Hospitality industry -- ManagementDDC classification: 647.94/068/4 LOC classification: HD62.15 | kin 2006Online resources: Table of contents
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KsTU Library General Stacks | HD62.15 kin 2006 (Browse shelf(Opens below)) | 1 | Available | 102441 | |
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KsTU Library General Stacks | HD62.15 kin 2006 (Browse shelf(Opens below)) | 2 | Available | 102443 | |
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KsTU Library General Stacks | HD62.15 kin 2006 (Browse shelf(Opens below)) | 3 | Available | 102444 | |
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KsTU Library General Stacks | HD62.15 kin 2006 (Browse shelf(Opens below)) | 4 | Available | 102905 | |
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KsTU Library General Stacks | HD62.15 kin 2006 (Browse shelf(Opens below)) | 5 | Available | 102908 |
Includes index.
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