TY - BOOK AU - White,Connie M. AU - White,Connie M. TI - Social media, crisis communication, and emergency management: leveraging Web 2.0 technologies SN - 9781439853498 (hardcover : alk. paper) AV - HM742 .W53 2012 U1 - 384.3/3 23 PY - 2012/// CY - Boca Raton, FL PB - CRC Press KW - Facebook (Electronic resource) KW - Twitter KW - Social media KW - Online social networks KW - Emergency management N1 - Includes bibliographical references (p. 291-294) and index; Why social media? -- Designing social media sites for emergency management : back to basics -- Social sites for group support using Facebook -- Introduction to microblogging using Twitter -- Relationships : Twitter for teams and information exchange -- Collaboration and documentation -- Mapping and open source disaster management systems -- Open source software : the building blocks of customization -- Launching and testing social media -- Onsite contributions -- Case studies -- Exercises -- Technical notes ER -