Personal effectiveness /
Alexander Murdock and Carol Scutt.
- Oxford ; Boston : Butterworth-Heinemann : Institute of Management, 1993.
- xi, 244 p. ; 24 cm.
- Institute of Management series .
Includes bibliographical references (p. [240]-241) and index.
0750606657
94106201
Communication in management. Business communication. Interpersonal communication.