TY - BOOK AU - Lawson,Russell TI - The PR buzz factor: how using public relations can boost your business SN - 0749444681 (pbk.) AV - HD59 law 2014 U1 - 659.2 22 PY - 2006/// CY - London, Philadelphia PB - Kogan Page KW - Public relations KW - Strategic planning N1 - Includes index; Introduction: what makes you tick? -- The audit -- Introduction ; the audit ; gathering information ; strategy versus tactics -- Why you need PR -- Introduction ; your message ; stakeholder expectations ; agenda setting ; campaigns ; conclusion -- Environmental analysis -- Introduction ; the SWOT analysis ; conclusion -- Looking after your stakeholders -- Introduction ; stakeholder mapping ; messages ; an internet community ; where to now? -- Tactics -- Introduction ; the next step ; over to you -- The end has no end -- Introduction ; monitoring and evaluation ; keep it going -- Appendix: help available for small businesses UR - http://www.loc.gov/catdir/toc/ecip064/2005035382.html ER -