TY - BOOK AU - Golis,Christopher C. TI - Empathy selling: the powerful new sales technique for the 1990s SN - 074940888X AV - HF5438.25 gol 1995 U1 - 658.85 20 PY - 1992/// CY - London PB - Kogan Page KW - Selling N1 - Includes bibliographical references (p. 136) and index ER -