000			02991cam a2200349 i 4500
001			19569645
003			OSt
005			20220531144659.0
008			170324s2017 nyua 001 0 eng
010			_a 2017013829
020			_a9780749480271 (pbk.)
040			_aDLC _beng _cDLC _erda _dDLC
042			_apcc
050	0	0	_aHD31 _barm 2017
082	0	0	_a658.4 _223
100	1		_aArmstrong, Michael, _d1928- _eauthor.
245	1	0	_aHow to be an even better manager : _ba complete a-z of proven techniques and essential skills / _cMichael Armstrong.
250			_aTenth edition.
264		1	_aNew York, NY : _bKogan Page Ltd, _c[2017]
300			_avii, 325 pages : _billustrations ; _c21 cm
336			_atext _btxt _2rdacontent
337			_aunmediated _bn _2rdamedia
338			_avolume _bnc _2rdacarrier
500			_aRevised edition of the author's How to be an even better manager, 2014.
500			_aIncludes index.
505	0		_aPreface to the 10th edition -- Managing people -- How to treat people right -- How to motivate people -- How to be a better leader -- How to be an engaging manager -- How to manage performance -- How to handle difficult situations with people -- How to provide feedback -- Developing people -- How to develop people -- How to coach people -- Management skills -- How to control -- How to coordinate -- How to delegate -- How to make things happen -- How to manage your boss -- How to manage change -- How to manage conflict -- How to manage a crisis -- How to manage projects -- How to manage risk -- How to manage stress -- How to manage time -- How to persuade -- How to negotiate -- How to run a meeting -- How to be an effective member of a meeting -- How to organize -- How to plan and prioritize -- How to deal with office politics -- Personal skills -- How to assess your own performance -- How to get on -- How to develop your emotional intelligence -- How to be confident -- How to be assertive -- How to be decisive -- How to solve problems -- How to innovate -- How to conduct a selection interview -- How to be interviewed for a job -- How to listen -- How to communicate -- How to make effective presentations -- How to write reports -- How to network -- How to be strategic -- How to think clearly -- How to troubleshoot -- How to recover from setbacks -- How things go wrong and how to put them right -- Business and financial management -- How to be businesslike -- How to make a business case -- How to prepare a business plan -- How to budget -- How to cut costs -- How to read a balance sheet -- How to use financial ratios -- Index.
650		0	_aManagement.
776	0	8	_iOnline version: _aArmstrong, Michael, 1928- author. _tHow to be an even better manager _bTenth edition. _dNew York, NY : Kogan Page Ltd, [2017] _z9780749480288 _w(DLC) 2017014451
906			_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg
942			_2lcc _cBK _n0
999			_c404 _d404