000			00440nam a22001817a 4500
003			OSt
005			20220615115524.0
008			220615b |||||||| |||| 00| 0 eng d
020			_a9780195677959
040			_cKsTU
050			_aHD62.15 _bbed 2010
100			_aBedi, Kanishka
245			_aQuality Management
260			_aNew York: _bOxford University press, _c2006
300			_a712p.:
504			_aIncludes Index.
942			_2lcc _cBK _n0
999			_c744 _d744