000 00481nam a22001817a 4500
003 OSt
005 20220624114415.0
008 220624b |||||||| |||| 00| 0 eng d
020 _a0131268465
040 _cKsTU
050 _aHF5415.122
_blov 2008
100 _aLovelock, Christopher
245 _aService Marketing:
_bpeople, technology, strategy/
300 _a652p.:
504 _aIncludes Bibliographical References and index.
700 _aWirtz, Jochen
942 _2lcc
_cBK
_n0
999 _c987
_d987