The heart of hospitality : great hotel and restaurant leaders share their secrets /
Solomon, Micah,
The heart of hospitality : great hotel and restaurant leaders share their secrets / Micah Solomon. - First edition. - xii, 223 pages ; 24 cm
Includes index.
"Author explores the hospitality industry to learn how managers create successful customer experiences by exceeding the expectations of current generations. Includes anecdotes from interviews with owners, general managers, and chefs of leading lodging and food service organizations"--
9781590794890
2015040050
Hospitality industry--Management.
Food service management.
TX911.3.M27 / S684 2016
647.95068
The heart of hospitality : great hotel and restaurant leaders share their secrets / Micah Solomon. - First edition. - xii, 223 pages ; 24 cm
Includes index.
"Author explores the hospitality industry to learn how managers create successful customer experiences by exceeding the expectations of current generations. Includes anecdotes from interviews with owners, general managers, and chefs of leading lodging and food service organizations"--
9781590794890
2015040050
Hospitality industry--Management.
Food service management.
TX911.3.M27 / S684 2016
647.95068