The heart of hospitality : great hotel and restaurant leaders share their secrets / Micah Solomon.
Material type:
TextPublisher: New York : SelectBooks, Inc., [2016]Edition: First editionDescription: xii, 223 pages ; 24 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 9781590794890Subject(s): Hospitality industry -- Management | Food service managementDDC classification: 647.95068 LOC classification: TX911.3.M27 | S684 2016Summary: "Author explores the hospitality industry to learn how managers create successful customer experiences by exceeding the expectations of current generations. Includes anecdotes from interviews with owners, general managers, and chefs of leading lodging and food service organizations"-- Provided by publisher.
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode |
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KsTU Library Reference | TX911.3.M27 S684 2016 (Browse shelf(Opens below)) | 1 | Available | 114207 | |
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Books
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KsTU Library General Stacks | TX911.3.M27 S684 2016 (Browse shelf(Opens below)) | 2 | Available | 113830 |
Includes index.
"Author explores the hospitality industry to learn how managers create successful customer experiences by exceeding the expectations of current generations. Includes anecdotes from interviews with owners, general managers, and chefs of leading lodging and food service organizations"-- Provided by publisher.
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