Normal view MARC view ISBD view

Customer-inspired quality : (Record no. 1006)

MARC details
000 -LEADER
fixed length control field	01275cam a2200313 a 4500
001 - CONTROL NUMBER
control field	3997224
003 - CONTROL NUMBER IDENTIFIER
control field	OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field	20220627093955.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field	960318s1996 caua b 001 0 eng
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number	96013020
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number	0787903469 (hardcover)
040 ## - CATALOGING SOURCE
Original cataloging agency	DLC
Transcribing agency	DLC
Modifying agency	DLC
050 00 - LIBRARY OF CONGRESS CALL NUMBER
Classification number	HD62.15
Item number	sha1996
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number	658.5/62
Edition number	20
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name	Shaw, James G.,
Dates associated with a name	1946-
245 10 - TITLE STATEMENT
Title	Customer-inspired quality :
Remainder of title	looking backward through the telescope /
Statement of responsibility, etc.	James G. Shaw.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc.	San Francisco :
Name of publisher, distributor, etc.	Jossey-Bass,
Date of publication, distribution, etc.	c1996.
300 ## - PHYSICAL DESCRIPTION
Extent	xv, 126 p. :
Other physical details	ill. ;
Dimensions	26 cm.
440 #4 - SERIES STATEMENT/ADDED ENTRY--TITLE
Title	The Warren Bennis executive briefing series
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note	Includes bibliographical references (p. 123) and index.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Total quality management.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Consumer satisfaction.
856 42 - ELECTRONIC LOCATION AND ACCESS
Materials specified	Publisher description
Uniform Resource Identifier	<a href="http://www.loc.gov/catdir/description/wiley035/96013020.html">http://www.loc.gov/catdir/description/wiley035/96013020.html</a>
856 4# - ELECTRONIC LOCATION AND ACCESS
Materials specified	Table of Contents
Uniform Resource Identifier	<a href="http://www.loc.gov/catdir/toc/onix07/96013020.html">http://www.loc.gov/catdir/toc/onix07/96013020.html</a>
856 42 - ELECTRONIC LOCATION AND ACCESS
Materials specified	Contributor biographical information
Uniform Resource Identifier	<a href="http://www.loc.gov/catdir/enhancements/fy0705/96013020-b.html">http://www.loc.gov/catdir/enhancements/fy0705/96013020-b.html</a>
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
a	7
b	cbc
c	orignew
d	1
e	ocip
f	19
g	y-gencatlg
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme	Library of Congress Classification
Koha item type	Books
Suppress in OPAC	No

Holdings
Source of classification or shelving scheme	Materials specified (bound volume or other part)	Home library	Current library	Shelving location	Date acquired	Inventory number	Full call number	Barcode	Date last seen	Copy number	Price effective from	Koha item type
Library of Congress Classification	SOCIAL SCIENCE- commerce	KsTU Library	KsTU Library	General Stacks	11/13/2001	1006	HD62.15 sha1996	102324	06/27/2022	1	06/27/2022	Books
Library of Congress Classification	SOCIAL SCIENCE- commerce	KsTU Library	KsTU Library	General Stacks	11/13/2001	1006	HD62.15 sha1996	102326	06/27/2022	2	06/27/2022	Books
Library of Congress Classification	SOCIAL SCIENCE- commerce	KsTU Library	KsTU Library	General Stacks	11/13/2001	1006	HD62.15 sha1996	102313	06/27/2022	3	06/27/2022	Books