Employment relations in the hospitality and tourism industries / Rosemary E. Lucas.
Material type:
TextSeries: Routledge studies in employment relationsPublication details: London ; New York : Routledge, 2004. Description: xx, 306 p. ; 24 cmISBN: 0415297117 (hardback); 0415297125 (pbk.)Subject(s): Hospitality industry -- Personnel management | Tourism -- Personnel managementDDC classification: 647.94/068/3 LOC classification: TX911.3 | .luc 2004Online resources: Table of contents only | Publisher description
Contents:
Whither employment relations and hospitality? -- Employment and work -- The role of management in employment relations -- Resourcing, development and fair treatment -- Pay, reward and performance -- Representation, participation and involvement -- Employment law and dispute resolution -- What do the workers think? -- Conclusions and future issues.
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
Reference
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KsTU Library Reference | TX911.3 .luc 2004 (Browse shelf(Opens below)) | 1 | Not for loan | 100312 |
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| TX911.3 .kot 2006 Marketing for hospitality and tourism | TX911.3 .kot 2006 Marketing for hospitality and tourism | TX911.3 .kot 2006 Marketing for hospitality and tourism | TX911.3 .luc 2004 Employment relations in the hospitality and tourism industries / | TX911.3 .man 1994 The management of foodservice operations / | TX911.3. mat 2012 Math principles for food service occupations / | TX911.3 .med 2000 The business of hotels / |
Includes bibliographical references (p. [276]-300) and index.
Whither employment relations and hospitality? -- Employment and work -- The role of management in employment relations -- Resourcing, development and fair treatment -- Pay, reward and performance -- Representation, participation and involvement -- Employment law and dispute resolution -- What do the workers think? -- Conclusions and future issues.
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