Human resource management in the hospitality industry : an introductory guide / Michael J. Boella and Steven Goss-Turner.
Material type:
TextPublisher: London : Routledge, Taylor & Francis Group, 2013Edition: Ninth editionDescription: xv, 331 pages : illustrations ; 26 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 9780415632539 (hbk : alk. paper); 9780415632546 (pbk : alk. paper)Uniform titles: Human resources management in the hospitality industry Subject(s): Hospitality industry -- Personnel managementDDC classification: 647.94068/3 LOC classification: TX 911.3 | .boe 2013| Item type | Current library | Call number | Copy number | Status | Date due | Barcode |
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KsTU Library General Stacks | TX 911.3 .boe 2013 (Browse shelf(Opens below)) | 1 | Available | 111551 | |
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KsTU Library General Stacks | TX 911.3 .boe 2013 (Browse shelf(Opens below)) | 2 | Available | 111552 |
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| TX 911.3 .boe Human Resource Management in the Hospitality Industry | TX 911.3 .boe Human Resource Management in the Hospitality Industry | TX 911.3 .boe 2013 Human resource management in the hospitality industry : an introductory guide / | TX 911.3 .boe 2013 Human resource management in the hospitality industry : an introductory guide / | TX 911.3 .bok 2000 Principles of hotel front office operations | TX 911.3 .bok 2000 Principles of hotel front office operations | TX 911.3 .bok 2000 Principles of hotel front office operations |
New edition of: Human resources management in the hospitality industry / Michael J. Boella, Steven Goss-Turner. 8th ed. 2005.
Background to the industry's workforce -- Human resource management (hrm) -- Job design -- Recruitment -- Selection -- Appointment and induction -- Performance management -- Training -- Management development -- Reward systems -- Job evaluation -- Incentives -- Employee benefits -- Labour turnover and workforce stability -- Employee relations -- Employment law -- Human resource planning and information systems -- Productivity and labour costs -- Organizing human resources -- Managing people -- International -- Hrm and multi-site hospitality operations -- Employer branding -- Business ethics.
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